Did you know that every difficult conversation is actually three conversations, and two of them we ignore at our peril? Did you know that one of the longest standing national border disputes finally got resolved after two of the adversaries discovered they had one special thing in common? And did you know that by asking three simple questions, you can put your difficult conversation on the road to resolution?
Well, get ready to learn about all that and more, because it's just a small part of my conversation with mediation expert Douglas Stone, former associate director of the Harvard Negotiation Project, co-founder of the Triad Consulting Group, and, last but not least, co-author of the New York Times best seller, Difficult Conversations: How to Discuss What Matters Most, and his most recent book with co-author Sheila Heen, Thanks for the Feedback, The Science and Art of Receiving Feedback Well.
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"Just do these three things." A conversation with author/mediator Douglas Stone.
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Difficult Conversations, with Kern Beare
Talking to people we disagree with can be fraught with fear and anxiety — triggering our fight or flight survival drive. We fight by arguing to win, or we flee by avoiding the conflict altogether. But to resolve our differences, we need to move beyond this ancient instinct and access our capacity for connection, creativity and compassion. Join Kern Beare, founder of the Difficult Conversations Project, as he explore how we can have conversations that can actually heal divides and change hearts and minds.
Talking to people we disagree with can be fraught with fear and anxiety — triggering our fight or flight survival drive. We fight by arguing to win, or we flee by avoiding the conflict altogether. But to resolve our differences, we need to move beyond this ancient instinct and access our capacity for connection, creativity and compassion. Join Kern Beare, founder of the Difficult Conversations Project, as he explore how we can have conversations that can actually heal divides and change hearts and minds.Listen on
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"Just do these three things." A conversation with author/mediator Douglas Stone.